Accepting new clients · In person & virtual

Therapy & counselling in Newmarket.

When life feels overwhelming, make space to talk, feel heard and explore a way forward. Find counselling for adults, children and teens, with services matched to the provider’s experience.

What brings you here?

You do not need to have everything figured out.

Anxiety & stress

Explore worry, overthinking, pressure and feeling on edge. Work toward coping strategies that fit everyday life.

Low mood & self-esteem

Talk about disconnection, self-criticism, motivation and difficult emotions.

Grief & life changes

Find space for loss, changing relationships, new responsibilities and uncertainty.

Substance use & recovery

Explore your relationship with substances, coping patterns, recovery goals and support needs.

Areas of support vary by provider. We will discuss fit before you begin.

Your provider

Choose who you would like to meet.

Natalia RotondoAccepting new clients

Natalia Rotondo

Registered Psychotherapist (Qualifying) & Addictions Counsellor

Support for substance use and recovery, with an interest in grief and concerns that occur alongside addiction. Natalia offers a collaborative, non-judgmental approach that respects your circumstances and goals.

In person & virtual

Michelle FreyAccepting new clients

Michelle Frey

Child and Youth Counsellor

Support for children and teens navigating anxiety, big emotions, school stress, self-esteem and family changes. Michelle helps young people explore feelings, communicate needs and develop practical coping skills.

In person & virtual

Krista McClureAccepting new clients

Krista McClure

Registered Social Worker, RSW

Support for addiction, anxiety, low mood, grief and life transitions, including support for families affected by a loved one’s substance use. Krista creates a warm space to explore your goals and next steps.

In person & virtual

Provider qualifications and services differ. Insurance coverage depends on your plan, the provider and the service. Confirm eligibility with your insurer before booking.

Appointment options

In Newmarket or online.

In-person counselling

Meet at 56 Prospect Street, Newmarket. Contact us before visiting if you have accessibility questions or need help planning your appointment.

Virtual counselling

Attend from a private space. We confirm suitability and whether your provider can offer services where you will be located during appointments.

Children & teens

Support for growing minds.

Michelle offers child and youth counselling for emotions, anxiety, school stress, confidence and family changes. Discuss your child’s age, needs and caregiver involvement before beginning.

First appointments

What to expect.

Your provider will explain consent and privacy, learn what brings you in and discuss your goals. You can ask questions, talk about your preferences and explore whether the service fits your needs.

What happens during a free consultation?

It is a 15-minute phone or virtual conversation about your needs, provider fit, availability and next steps. It is not a counselling session, and you can decide afterward whether to book.

How do I find fees?

View service details in Jane or ask during a consultation. We explain fees before services begin. C.A.R.E. has separate program fees and funding options.

Will my insurance cover appointments?

Coverage depends on your plan, the service and the provider’s designation. Ask us for the provider’s details and confirm coverage with your insurer before booking.

What if I need more structured addiction support?

Explore C.A.R.E., our women’s outpatient day program, or contact us to discuss whether individual support or a program may fit.

Your next step

Let’s find a place to begin.

Ready to book counselling? Choose an appointment through Jane, or start with a free consultation to explore provider fit.

Contact our team · 365-337-0463

56 Prospect Street, Newmarket, Ontario. We do not provide emergency or crisis services. For an emergency, call 911 or go to the nearest emergency department.